How to contact us:

The fastest way to get support information is by browsing our Knowledge Base (above). If you do not nd what you are looking for you can try clicking on the “Need Help?” button on the left side of your browser window. If one of our Technical Support Specialists are available for Chat, they will try to assist you. Alternately you will be given the option of lling out a Web Form. Web Forms are typically responded to within 1-2 business days.

If you prefer to send an email, you can send it to Emails are also responded to within 1-2 business days. Be sure to include as much information about your system as possible. This can greatly reduce the number of ‘back and forth’ emails and get you the information you need as quickly as possible.

You can also try contacting us on Twitter (@JLAudio). Tweets are almost always responded to the same business day or the next normal business day.

If you want to send us regular mail (snail mail), our address is:

JL Audio Inc.
10369 North Commwerce Parkway
Miramar, Florida
Attention: Technical Support

We will reply, but needless to say, this method will take the longest (typically 4-8 weeks).



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